Right of withdrawal and refund

Right of withdrawal

You have the option to cancel your purchase within 14 days from the day you received your order confirmation. Once you have received the confirmation, a binding agreement on the course has been entered into, and in connection with this, the right of withdrawal begins to apply.

If you change your mind within the cooling-off period, I will refund the entire course fee that I have received from you. If you want to exercise your right of withdrawal, you must notify me before the withdrawal period expires. Then contact me directly at anna@skogsokeramik.com

Withdrawal of purchases after the withdrawal period

After the cancellation period has expired, you can no longer use your right of cancellation. Then a cancellation fee of SEK 500 will be deducted if you then choose to cancel. The latest date to cancel to receive the remaining course fee is 14 days before the start of the course.

If you cancel a course that has started, no course fee will be refunded. If the reason for canceling the course is a permanent impediment to study, such as your own illness or that of a loved one, as evidenced by a medical certificate, the not yet used part of the course fee will be refunded, minus any study material.

Other absence

If you are absent from any course session for reasons other than those stated above, this course session is used up and you cannot receive financial compensation for the time you were absent. With the help of our "exchange bank" found on the course website, course participants can exchange opportunities with each other within the framework of the ongoing course and subject to availability.